1. Custom Products
• Because items are personalized, returns are only accepted for defective or damaged products.

2. Refunds
• Refunds are processed within 7–10 business days after approval.
• Shipping costs are non-refundable unless the item was faulty.

3. Exchanges
• Exchanges are offered if the product arrives damaged or incorrect.
• Contact us within 14 days of delivery to initiate an exchange.